|
Post by ferrados on Mar 24, 2016 11:38:51 GMT
I logged in this morning and found that I´ve lost over 1.5kk from my bank account. I don´t think I was hacked because I still have all my items and a little bit of money, and: "11:59 Your last visit was on Wed Mar 23 23:33:19 2016." Which was when I logged in directly after the patch. I'm leaning towards a bug with the new patch, or the rent of my house. Can players doublecheck their bank accounts to see if are missing any money? And is there any way a GM can confirm wether I was hacked or not?
|
|
|
Post by GM Kelin on Mar 24, 2016 12:02:31 GMT
It would be really strange if this was a bug with the new patch, since you still had the money after the patch but lost it sometime later during the night. Are you sure you did not withdraw that money at any point? If so, could you describe the situation more in detail?
(when did you notice the money missing, how much was left in your bank account, where was your character logged, what did you do after patch. etc.)
|
|
|
Post by ferrados on Mar 24, 2016 12:39:01 GMT
I had a little over 2kk gold in my bank yesterday morning. I was online all day until the patch. I downloaded the new client and made a Runic Backpack, then went semi afk in tindra dp for about an hour until I decided to go to bed and xlogged at trainers. Logged back in around 12 today (at trainers with 0 soulpoints and 10 spears left) and noticed I didn't have enough gold in my backpack for supplies. Checked my balance and it only had about 650k. Yes, it all does sound very strange. I asked in game-chat and no one else seems to have lost anything. I'm 99.99% sure I didn't missplace it. I haven't withdrawn anything more than 10k in days and I only keep my gold in either my bank or my main backpack. I'd remember for sure if I placed a stack of crystal coins somewhere where it doesn't belong.
|
|
|
Post by GM Kelin on Mar 24, 2016 12:47:45 GMT
Did you deposit or withdraw any money (regardless of the amount) in your bank from the moment of the patch until you went afk at serunts?
|
|
|
Post by ferrados on Mar 24, 2016 12:59:49 GMT
I might have. I use a different bag for training which only has a little bit of money (20k) in it for the sole purpose of buying food and spears. judging by the amount of money in the bag now (18.4k) it was refilled yesterday, but it's such a mundane task I don't remember if it was before or after the patch. I spent a considerable amount of time training in the hours before the patch too.
Edit: ran multiple virus scans, nothing found. Changed password just in case.
|
|
|
Post by GM Kelin on Mar 29, 2016 18:36:22 GMT
Hey! Sorry for the late answer. We have been investigating on the matter, and I gotta say we are completly clueless. We have narrowed down everything to 3 possible explanations.
1) You withdrawed and missplaced the money. 2) Somebody manually edited your account balance entry in the database. (which only we 2 gamemasters and the server host have access to) 3) An error related to other software involved in the saving process (MySQL, an operating system bug or a hardware issue).
|
|
|
Post by ferrados on Mar 29, 2016 20:17:56 GMT
Well if you guys can't figure it out then no one can. I still haven't found any missing cash, but I've made most of it back so no harm done.
|
|